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  • Which countries do you deliver to?
    Shipping takes place within Germany, to Austria, the Netherlands and Switzerland.
  • How long is the delivery time?
    After your order and successful receipt of payment, the items will be packed for you and then shipped. This usually takes 3-5 working days.
  • How much are the shipping costs?
    Shipping within Germany 1.20 Euro Standard letter Deutsche Post (e.g. postcards) 1.60 Euro Compact letterDeutsche Post (e.g. postcards) 2.60 euros large letterDeutsche Post (small items) 4.00 euros DHL goods post (A4 poster, small items) 5.50 Euro Parcel DHL (A3 poster, many items 1-3 kg ) 8.00 Euro DHL package (many items 3-5 kg total weight)< /em> 11.00 Euro parcel DHL (many items from 5 kg total weight) 0.00 Euro Shipping costs from an order value of 100 Euro!
  • How is the product packed?
    Dina 4 and A3 prints are shipped flat in a clear protective sleeve in a sturdy cardboard postal envelope. The picture is additionally reinforced by 2 pieces of cardboard, so that nothing can bend. Postcards and stickers are sent in a kraft envelope. Buttons and magnets are packed in a bubble envelope. Small items such as notepads are sent in a small mailing bag. Bags and many small items come to you in a large maxi letter box. Mugs are shipped separately in an extra mug box.
  • How can I track my delivery?
    Letters are sent with German Post and come to you without a tracking number. Warenpost and parcels from DHL are sent with tracking. You will receive a confirmation email with the tracking number as soon as the goods have been shipped. With this you can easily track your delivery.
  • What payment methods are offered?
    You can pay with Paypal, Giropay, Klarna Sofortüberweisung and SEPA bank transfer.
  • exchange and return
    You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform me (Dana Peter, Wernsbachstr. 12a, 57250 Netphen, Germany, of your decision by means of a clear statement (e.g. a letter sent by post or e-mail). to revoke this contract. You can use the model cancellation form for this, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
  • What are the consequences of the revocation?
    Consequences of revocation If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. Please note: You bear the direct costs of returning the goods in the event of a return. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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